Fine art prints, Glossy Gift Cards and Unique Art Scarves.
Shipping Information
Contact Us:
📧 carmen@carmendelpratart.com
Shipping Overview:
We’re delighted to offer international shipping for all our fine art prints, glossy gift cards, and unique art scarves. Here’s everything you need to know about receiving your order:
Processing Time:
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Art Prints, Gift Cards, and Scarves: Typically shipped within 3-5 business days.
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Order Cutoff:
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Orders placed Sunday, Monday, or Tuesday are shipped on Thursday.
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Orders placed Wednesday through Saturday are shipped the following Monday.
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Print-on-Demand Items:
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Limited Edition Prints and Personalised Mobile Phone Cases: Please allow 7-14 days for processing before shipment.
Shipping Methods:
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International Shipments: All international orders are sent via tracked and signed-for services to ensure secure delivery. Transit times vary based on destination.
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Extra-Large Canvas Art: These will be removed from their stretcher bars and shipped rolled in a sturdy tube to prevent damage and reduce shipping costs. Re-stretching can be done by your local framer at a reasonable price. This will be noted in the painting’s description.
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Other Artworks: Shipped in rigid envelopes or postal tubes, wrapped in acid-free tissue paper. Tracking numbers will be emailed to you for your convenience.
Customs and Duties:
Please note that you are responsible for any customs or duty fees associated with shipping to your country. These charges are not included in the shipping cost and are determined by your local customs authority.
Delivery Time:
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Estimated Arrival: Please allow 15-25 days for your order to arrive.
Order Tracking:
You will receive a tracking number via email once your parcel is on its way.
Need Assistance?
If your order has not arrived within 45 days, please contact us at carmen@carmendelpratart.com to review the status of your order. For any other questions or concerns, don’t hesitate to reach out through our contact form.
We’re committed to ensuring your order reaches you as quickly and safely as possible and will keep you updated throughout the process.
Shipping From:
Newcastle, NSW, Australia