Shipping Details
CONTACT INFORMATION
Fine art prints, Glossy Gift Cards and Unique Art Scarves.
International shipping is available and cost will be calculated at checkout. Items such as originals, cards and scarves are typically shipped within 3-5 working days. Items purchased on a Sunday, Monday or Tuesday are shipped that Thursday. Items purchased on Wednesday, Thursday, Friday or Saturday are shipped on the following Monday. For print on demand products such as limited edition prints and personalised mobile phone cases require longer from 7-14 days prior to shipping.
All International items are sent tracked and signed for. Transit time will vary according to where your painting is travelling to.
Extra large works on canvas will be removed from their stretcher bars and shipped rolled in a sturdy tube (this will be stated in the description of the painting). Removing works from stretcher bars, ultimately prevents damage during transit and drastically lowers cost of shipping internationally. Your framer will be able to re-stretch the canvas for you at a reasonable cost.
All other works will be posted in parcels, flat in rigid envelopes or postal tubes delicately wrapped in acid free tissue paper. Tracking numbers are then emailed to you for your reference. I will do my very best to ensure you get your order as soon as possible and will be in touch via email when your parcel is on its way.
Please note, you are responsible for any customs or duty fees associated with shipping to your country. If you have any further questions, please don't hesitate to get in touch via the contact form.
Please allow between 15-25 days for your order to arrive. If more than 45 days have passed please email us at carmen@carmendelpratart.com to review the status of your order. Refunds will be handled through email if necessary. All shipping from Newcastle. NSW